Privacy Policy

1. Our Commitment to Your Privacy

At VYBE ONLINE PRIVATE LIMITED, your privacy and data security are our top priorities. This Privacy Policy explains how we collect, handle, store, and safeguard your personal information when you visit our website or use our shopping services.

2. Information We Collect

We only collect information necessary to fulfill your orders and enhance your shopping experience, including:

• Contact & Account Details: Full name, delivery address, contact phone number, and email address.
• Order & Transaction Details: Products ordered, payment reference codes, delivery preferences, and order history.
• Technical Data: IP address, device type, browser settings, and session cookies to maintain cart functionality and session security.

3. How We Use Your Information

Your information is used strictly for legitimate operational purposes:

• Processing and delivering your online orders efficiently.
• Sending real-time order tracking, shipment notifications, and customer support communications.
• Preventing fraud, protecting account integrity, and ensuring compliance with regulatory requirements.

4. Payment Security & Data Protection

All sensitive transactions on our platform are processed through industry-standard SSL encryption and RBI-approved secure payment gateways. We do not store complete debit/credit card numbers or CVV codes on our servers.

5. Sharing of Information

We strictly respect your privacy. We do not sell, rent, or trade your personal data to third parties for marketing purposes. Information is shared only with verified logistics partners solely for executing order deliveries.

6. Your Privacy Rights

You have the right to access, update, or request deletion of your personal account information at any time. For any data inquiries, please email us at support@vybeonline.com.