Get in Touch with Us
Have a question regarding your order, delivery timelines, product availability, or business inquiries? Our customer support team is always ready to assist you.
Phone & WhatsApp
Speak directly with our friendly customer assistance desk.
+91 1800 200 100 Mon – Sun: 8:00 AM – 10:00 PMEmail Support
Write to us with your query and get a prompt response.
support@vybeonline.com Average response time: Within 2 hoursRegistered Office
Corporate Office & Fulfillment Center.
VYBE ONLINE PRIVATE LIMITED, Commercial Center, Tech Park, India Mon – Sat: 9:00 AM – 6:00 PMSend Us a Message
Fill out the form below and our dedicated support team will get back to you promptly.
Frequently Asked Questions
Common questions answered for your instant assistance.
What are your delivery timelines?
Orders are typically delivered within same-day or next-day scheduled slots depending on your pin code and chosen delivery window.
What is your return or refund policy?
If you receive an item that is damaged, defective, or not up to quality standards, you can request an easy replacement or instant refund via your account dashboard.
What payment methods do you accept?
We accept all major UPI apps (GPay, PhonePe, Paytm), Credit & Debit Cards, Net Banking, and Cash on Delivery (COD) in eligible delivery areas.
How is purity & freshness guaranteed?
Our farm produce and grocery staples are procured directly from certified partners and handled under hygienic, temperature-controlled conditions.